Reference

How adinda55 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account securely and process your transactions — including deposits and withdrawals through Touch 'n Go eWallet, Boost, and GrabPay.

No data sold to third partiesAccount data encrypted in transitTouch 'n Go eWallet, Boost, GrabPay transaction records kept privateYou can request your data anytime
adinda55 How adinda55 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct, or delete the personal data we hold about you, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, or send a written request via email. We aim to acknowledge your request within two business days and resolve it within the timeframe required by applicable Malaysian law.

Team online

Live Chat

Open your account dashboard and start a live chat session. Our team handles privacy queries through the same channel as general account support.

Email Request

Send a written data request to our support email. Include your registered mobile number so we can verify your identity before making any changes.

Account Settings

Some data preferences — like marketing communication opt-outs — can be adjusted directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Security, Cookies, Retention and Your Rights

We apply encryption to data in transit and store account records on access-controlled servers. Cookies on adinda55 are used for session management and fraud prevention — not for cross-site advertising. You can adjust cookie preferences through your browser settings at any time, though disabling session cookies will affect login functionality. We hold your data only as long as your account is active, plus the minimum period required by applicable Malaysian regulation.

SSL Encryption in Transit

All data moving between your device and our servers — including payment references from Touch 'n Go eWallet, Boost, and GrabPay — is encrypted using SSL.

Cookie Use and Control

We use session cookies to keep you logged in and fraud-detection cookies to flag unusual activity. No advertising cookies are placed without your consent.

Data Retention Schedule

Active account records are retained while your account is open. After closure, records are kept only for the minimum period required by Malaysian law, then deleted.

Your Access Rights

You have the right to request a copy of your data, ask for corrections, or request deletion — subject to what applicable law permits at the time of your request.

Your Privacy Questions, Directly Answered

Below are the questions we get most often about how your data is handled on adinda55. If your question isn't here, reach out through live chat or email and our team will give you a clear, specific answer.

We share data only with the payment processors we use — like Touch 'n Go eWallet, Boost, and GrabPay — to complete your transactions. We do not sell your data to marketers or unrelated third parties.

We hold your registered name, email, OTP-verified mobile number, masked payment references, and session logs. You can request a full copy by contacting us through live chat or email.

Send a deletion request via live chat or email with your registered mobile number. We will verify your identity first, then process the request within the timeframe applicable Malaysian law requires.

No. We only receive a masked transaction reference from your e-wallet provider when a deposit or withdrawal clears. Your full wallet credentials stay with Touch 'n Go eWallet, Boost, or GrabPay directly.

We use session cookies for login and fraud-detection cookies for account security. You can disable cookies in your browser settings, but session cookies are required for the account login flow to work.

Yes. Access to adinda55 and the data protections described here are available where local law permits. All data handling follows applicable Malaysian regulation for accounts opened in supported regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.